Minggu, 02 Oktober 2011

Best Practice Frameworks

Best Practice is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that the appropriate processes, controls and testing, a desired result can be delivered with fewer problems and unforeseen complications. Best practices can also be defined as the most efficient (less effort) and effective (best results) way of accomplishing a task based on repeatable procedures that have proven themselves over time for many people .
Casewise has built a unique library of best practices frameworks, which are highly valued by many organizations and companies strongly recognized by leading analyst. Theses frames have been designed specifically to help accelerate your organizational operations and projects easily and efficiently.

APQC: FrameworkSM Classification Process (FCP)
The PCF is the world under the most widely used process and enables organizations to speak a common language on the functions, processes and activities independent of the structure. Updated annually, the PCF is organized into 12 distinct categories, five categories of operating areas and seven support areas. Each category contains groups of processes and activities which, when considered together, represent the operations of an organization.
COBIT
COBIT is an IT governance framework and tools that allows managers to bridge the gap between control requirements, technical issues and business risks. The framework allows the development of clear policies and good practice for IT control organizations.


eTOM
The TM Forum NGOSS (Next Generation Operations Systems and Software) Business Process Framework is represented by the improved operating Telecom ® Map, also known as eTOM. eTOM is the standard most widely used and accepted for business processes in the telecommunications industry.
eTOM provides a model for business process / framework for use by service providers and other organizations in the telecommunications industry and sector. The framework describes the full range of business processes required by a service provider and defines key elements of how they interact creating a guide that has become the language of business in the telecommunications industry.
Casewise has a long and established with the TM Forum, and serves as the official repository of the eTOM model. Developed using Casewise is highly regarded Corporate Modeler modeling tool, the eTOM model is a model for the management process and provides a neutral reference point for internal process reengineering needs, partnerships, alliances and General Arrangements to work with telecommunications providers. Using the model, the telecommunication organizations can adopt the framework to model, analyze, integrate and streamline their own operations.
(ITIL versions 2 & 3)
The Information Technology Infrastructure Library (ITIL ®) is a framework for best practice approaches intended to facilitate the delivery of high quality technology (IT).
ITIL defines a complete set of business process management procedures which are intended to support businesses in the construction of two high-quality financial and value in IT operations. These procedures are supplier-independent and have been developed to provide guidance on the breadth of IT infrastructure, development and operations.

CMMI
Capability Maturity Model Integration (CMMI) is a process improvement approach that helps organizations improve their performance. CMMI can be used to guide process improvement across a project, division or an entire organization. CMMI helps "to integrate separate organizational functions, traditionally, to set goals for process improvement and priorities, provide guidance for quality processes, and provide a benchmark for evaluating current process .
CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.SCOR
The Supply-Chain Operations Reference-model (SCOR) is a process reference model that was developed and approved by the Supply-Chain Council as the cross-industry standard diagnostic tool for managing supply chain. SCOR enables users to process, improve communication and management practices of supply chain within and between all interested parties.

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